The company’s web page features a subreddit, “Windscribe Support Center, ” dedicated to it is announcements and customer support. The Windscribe support subreddit includes almost 15, 000 users. It leans towards modern Internet rules, including a meme-style banner and a chat where people can share their considerations. But which mean that Windscribe’s customer support is usually terrible. The business has a clever bot that may provide assistance in case you encounter virtually any issues.
In our Windscribe assessment, we determined that the assistance has exceptional speeds, specifically local servers. Yet , as we travel and leisure, the rates begin to gradual. We noticed that our ordinary download accelerate was only 35. a couple of Mbps for 3 months, nonetheless that would still be very good. HD communicate, particularly, is not a problem with Windscribe. Their ability to prohibit problematic sites is another confident feature. We’re going continue to monitor its effectiveness, and will update this assessment whenever how to choose a VPN service a new variant is unveiled.
One of the major downsides of Windscribe is their lack of support for advanced users. The software’s live chat bot, called Garry, delivers answers to some questions. Other times, we’d like a runner to answer the questions, although we don’t have much luck. All of us found hard to acquire technical support, consequently we resorted to the community. The Windscribe support forum is also worth checking out. And, if you can’t discover what you’re looking for over the main site, you can find answers to your complications on Reddit.